Customer Services

How much is our delivery charge? How do I return a bag? Read on.....

 

Old Bag on wheelsDelivery (Standard)
£4.50 ( We are only able to accept online orders for delivery within the mainland UK). The Old Bag Company will dispatch goods within three to four working days. Please allow seven working days for delivery. We will accept overseas orders via email or phoning us direct, please see below.

Delivery (Overseas)
We regret that we are unable to accept orders from outside the UK online. However, we are happy to take orders by telephone on +44 1548 853444. Postage is calculated depending on weight and destination of the parcel and will be confirmed to you before any funds are deducted from your credit card.

Returns Policy
If you are not completely satisfied with your purchase, please return the item to us unused, together with proof of purchase, within 14 days and we will happily exchange the item or refund your money. All packages to be marked F.A.O - Jackie Langman, or email jackie@theoldbagcompany.co.uk

Reaching us
If you need to reach us, please contact us using our online enquiry form, alternatively if you wish to speak to an 'Old Bag' please call 01548 853444 or 07812 609 670 or write to us at The Old Bag Company, The Old Bag Store,Churchstow, Kingsbridge, Devon. TQ7 3QH.